Privacy Policy

This policy explains how Tydie Sutton dba Call Tydie (“we,” “us”) collects and uses personal information when you visit calltydie.com or engage our services.

Information we collect

• Information you provide: name, email, phone number, company, and messages you send through forms, purchases, or scheduling requests.
• Payment information: handled directly by Stripe. We store purchase and subscription records but never your full card number.
• Automatically collected: IP address, browser, device, and pages visited via privacy-first analytics (PostHog) to understand how the site is used.
• Cookies: we use essential cookies for site functionality and analytics cookies to measure traffic. See the cookie banner for choices.

How we use information

• Deliver the services you request and communicate about your project.
• Process payments and issue receipts.
• Improve the site and our offerings.
• Send occasional updates you have opted in to receive.
• Meet legal and tax obligations.

Sharing

We share personal information only with the service providers we rely on to operate: Stripe (payments), Supabase (database and auth), Lovable (hosting and managed email), and PostHog (analytics). We do not sell personal information.

Your choices

• Unsubscribe from marketing emails via the link in any such email.
• Request access, correction, or deletion of your personal information by emailing tydie@calltydie.com.
• Reject non-essential cookies via the cookie banner.
• To exclude your own visits from analytics on this device, visit any page with ?exclude-analytics added to the URL. To re-enable later, use ?include-analytics.

Retention

We retain personal information for as long as needed to provide services and meet legal obligations, then delete or anonymize it.

Security

We use industry-standard measures including encrypted connections, hosted infrastructure with row-level security on our database, and least-privilege access. No system is perfectly secure, but we take safeguards seriously.

Children

This site and our services are intended for adults. We do not knowingly collect information from children under 13.

Changes

If we make material changes to this policy, we will update the date above and, where appropriate, notify you.

Contact

Questions or requests? tydie@calltydie.com.